Partner Terms & Conditions

Host Your Tour (HYT) is a Bhutan-based digital marketing and lead generation platform focused on promoting licensed Bhutanese tour operators to international travelers. HYT provides digital marketing, business promotion, visibility, and travel inquiry generation services.

AGREEMENT AT A GLANCE

The four key points below summarize the full terms that follow. If anything differs, the full terms in Sections 1–13 apply.

1Service Packages

Clients may select from the following service packages:

2What the Service Includes

HYT provides:

• Digital marketing and promotion of the Client’s travel packages and services.
• Targeted marketing campaigns across Indian and selected Western markets.
• Business listing and promotional visibility through HYT’s marketing channels.
• Lead and travel inquiry generation.
• Campaign monitoring, optimization, and performance management.
• Direct sharing of generated travel inquiries with the Client.

HYT continuously monitors and optimizes active campaigns to support visibility, inquiry quality, and campaign performance.

3How the Service Works

1. 1HYT promotes the Client’s business and travel packages through digital marketing campaigns.
2. 2Interested travelers submit inquiries through the relevant campaign channels.
3. 3HYT shares the generated inquiries with the Client.
4. 4The Client is responsible for contacting the traveler and handling quotations, negotiations, availability, bookings, payments, and service delivery.

4Lead Generation

The inquiry target included in each package is a service target and is intended to be achieved through ongoing marketing and campaign activity.

Inquiry volume and quality may be affected by:

5Payment Terms & Campaign Activation

The selected service package must be paid in full in advance before service activation.

Once payment is received, HYT will begin preparing the Client’s marketing campaign, advertisements, promotional materials, targeting, and campaign setup.

The initial period after payment is therefore required for campaign preparation, advertisement creation, audience targeting, testing, approval, and campaign activation.

The exact timing of the first inquiry may vary depending on advertising-platform approval, market response, campaign performance, seasonality, and other external factors.

The service period begins from the agreed service activation date, and the campaign will be managed continuously throughout the selected package period.

6Cancellation & Refund Policy

The Client may request cancellation of the service at any time by providing written notice to HYT.

• Once payment has been received, HYT may immediately begin preparing the campaign and may commit or allocate funds toward advertising, marketing, promotional activities, campaign setup, business listing, and other service-related expenses.
• If the campaign has been prepared, activated, or marketing expenditure has already been committed or incurred, no refund will be provided for the amount already spent or committed toward marketing and promotional activities.
• Once leads/travel inquiries have started being generated, cancellation of the remaining service period will not entitle the Client to a refund, as HYT may have already incurred marketing and advertising costs in advance.
• Cancellation may stop future campaign activity where applicable; however, it does not reverse or refund marketing expenditure that has already been committed, spent, or allocated on behalf of the Client.

7Lead Generation & Expected Start

HYT’s lead-generation process begins after the campaign preparation and activation process.

Typical timeline:

The above timeline is an expected campaign process and not a guarantee that a specific number of leads will be received on a particular day. Lead volume and quality may vary depending on market demand, seasonality, advertising-platform performance, audience response, package attractiveness, pricing, and other external factors.

The package’s stated inquiry target represents the overall service target for the selected service period, rather than a guarantee of daily or weekly lead volume.

8Client Responsibilities

The Client agrees to:

• Provide accurate, complete, and updated business information.
• Provide accurate travel packages, pricing, availability, photographs, and relevant information.
• Maintain competitive and clearly presented packages.
• Respond to inquiries promptly and professionally.
• Provide timely quotations and travel information to interested travelers.
• Maintain professional communication with prospective customers.
• Ensure that all information provided to HYT is lawful and accurate.

9Scope of HYT’s Responsibility

10No Guarantee of Booking or Revenue

HYT’s responsibility is to provide marketing exposure and generate travel inquiries.

The conversion of inquiries into actual bookings depends on the Client’s packages, pricing, availability, response time, communication, follow-up, service quality, and other factors.

11Limitation of Liability

HYT shall not be held responsible for failure to convert inquiries into bookings, loss of business or revenue, changes in travel demand, seasonality, market conditions, changes in advertising platforms, or other circumstances beyond HYT’s reasonable control.

12Confidentiality

Business and operational information shared between HYT and the Client will be treated as confidential and will not be disclosed to third parties without consent, except where required for service delivery or by applicable law.

13Acceptance

By purchasing or subscribing to an HYT service package, the Client confirms that they have read, understood, and agreed to these Service Terms & Conditions, including the Payment and Cancellation Policy.

By proceeding with payment, the Client acknowledges that marketing and promotional expenditure may be committed on their behalf and that cancellation after campaign activation or lead generation does not create an automatic right to a refund.

Thank you for partnering with Host Your Tour — bringing Bhutan to the world.